Contact

Have questions or want to book an event? Get in touch!

📧 Email: Charmology.us@gmail.com
📍 Location: 381 Santa Rosa Blvd C102, Fort Walton Beach, FL 32548
📱 Instagram: @charmol0gy

Expect a response within 1 business day.

Want to host a private event?
Make your event unforgettable with a Charm Bar experience! Whether it’s a birthday, bridal shower, girls’ night, or just because—you and your guests will create custom charm jewelry, handcrafted on the spot. Luxe, personal, and so much fun!
Book now
Book a private appointment!
Get the VIP treatment with a private shopping experience! Browse the full collection in person, and create a custom jewelry piece that’s perfectly you. Luxe, personal, and designed just for you.
Book now

Frequently Asked Questions

Orders & Shipping

How long does it take to process my order?

Orders are typically processed within 7 business days.

Do you offer international shipping?

Yes! We currently ship within the U.S. and select international locations. Shipping rates and delivery times vary based on location.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package.

Product & Materials

What materials are your charms made of?

Our charms are crafted from high-quality stainless steel, making them waterproof and anti-tarnish—perfect for everyday wear!

Do you offer custom engraving?

We do offer custom laser engraving. Contact us for more info.

How do I care for my Charmology jewelry?

Since our jewelry is stainless steel, it's waterproof and tarnish-resistant, so you don’t need to worry about it fading. However, to keep it looking its best, we recommend avoiding harsh chemicals and wiping it with a soft cloth when needed.

Events & Bookings

Do you offer private charm bar appointments?

Yes! You can book a private one-on-one charm bar experience where you can design your own jewelry. Perfect for personal styling, gifts, or special occasions. Your appointment will be located at Wave and Company Salon on Okaloosa Island.

Can I book a Charm Bar for an event?

Absolutely! We love being part of birthdays, bridal showers, bachelorette parties, corporate events, and more. Reach out via our Booking Page for details.

Where can I find you at events?

We regularly pop up at local markets, festivals, and special events. See upcoming pop ups on our Events page and follow us on Instagram to stay updated on where we’ll be next!

Returns & Exchanges

Do you accept returns or exchanges?

Due to the custom nature of our products, we do not accept returns. However, if there is an issue with your order, please contact us, and we’ll make it right!

What if my item arrives damaged?

We carefully inspect all orders before shipping, but if your item arrives damaged, please reach out within 3 days of receiving it, and we’ll be happy to assist you.